On our way back from Devon late last week we stopped at Malmsbury, Wiltshire. As well as visiting the famous abbey, we stopped for a bite to eat at a pub near the market called "The Whole Hog".
In this day and age this poor service is totally unacceptable. There were no warnings that they were busy, just rubbish service.
Later that night we ate in Cirencester. Our orders (far more complex) were taken immediately and the meals arrived quickly. Now, they deserve to do well.